Privacy Policy
Last updated: 2026
Velora Living ("we", "us", "our") respects your privacy. This policy explains how we collect, use and protect your personal information when you visit our website or contact us.
1. Information We Collect
We only collect information you choose to give us, such as your name, phone number, email address, delivery address and order details when you contact us by phone, WhatsApp, email or social media.
2. How We Use Your Information
- To respond to your enquiries and provide quotations
- To process, deliver and support your orders
- To provide after-sales and warranty service
- To share offers and updates, only if you agree to receive them
3. Sharing Your Information
We do not sell or rent your personal information. We only share details where necessary to fulfil your order (for example, with delivery partners) or where required by UAE law.
4. Third-Party Services
Our website links to third-party platforms such as WhatsApp, Facebook, Instagram, TikTok and Google Maps. Your use of those services is governed by their own privacy policies.
5. Data Security
We take reasonable measures to protect your information from unauthorised access, loss or misuse.
6. Your Rights
You may ask us to access, correct or delete the personal information we hold about you at any time by contacting us.
7. Contact Us
Velora Living, Dubai, United Arab Emirates
Email: veloraliving2026@gmail.com
Phone: +971 54 572 1826