Velora Living
Frequently Asked Questions
Everything you need to know about choosing, buying and caring for your Velora mattress.
Consider your sleeping position, body weight, any back or joint pain, and whether you sleep hot. Side sleepers usually prefer softer surfaces, while back and stomach sleepers need more support. Try our Mattress Finder on the Home page or message us for a free consultation.
Bonnell springs are linked together into one strong unit, which makes them durable and great value. Pocket springs are individually wrapped and move independently, so they contour to your body better and stop you feeling your partner move.
Both add an extra comfort layer on top of the mattress. A Euro Top is sewn flush with the sides for a neat, structured look and balanced feel. A Pillow Top is stitched on as a separate cushioned layer for a softer, plusher feel.
Most people with back pain benefit from a firm, supportive mattress that keeps the spine aligned. Our Velora Medical Mattress is designed for this, and the Pocket Spring is a popular alternative. If pain is severe, please consult a medical professional.
Folding foam mattresses fold up for easy storage and carrying. They're ideal for guests, kids' sleepovers, floor seating, travel and small apartments.
Spring mattresses such as our Pocket Spring and Bonnell Spring allow more airflow than solid foam. Pair them with our breathable knitted fabric covers to help you stay cool through warm nights.
We offer Single (90x190), Double (120x200), Queen (160x200), King (180x200) and Super King (200x200), plus custom sizes made to measure.
Yes. Send us your bed frame measurements (length, width and preferred height) on WhatsApp or email and we'll prepare a quotation.
Simply contact us on WhatsApp at +971 54 572 1826, call us, or email veloraliving2026@gmail.com. We'll confirm the model, size, price and delivery slot.
Yes, we deliver across Dubai, with delivery options available to other Emirates. Delivery timing and any charges will be confirmed when you place your order.
Yes. Our team can set up your new mattress and, on request, remove your old one. Please mention this when ordering.
Payment options will be confirmed with your order. Please contact our team for the currently available methods.
Velora mattresses come with a manufacturer's warranty against manufacturing defects. Warranty duration varies by model and will be confirmed at the time of purchase.
Use a mattress protector, rotate the mattress every 3 months (head to foot), keep it on a supportive, flat base, avoid bending it, and air the room regularly. Spot clean with mild soap and water; never soak the mattress.
A good-quality mattress typically lasts 7–10 years with proper care. If you wake up stiff, notice sagging, or sleep better elsewhere, it may be time to replace it.
Yes. We supply hotels, holiday homes, serviced apartments, staff accommodation and interior design projects with volume pricing. Contact us for a business quotation.
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